Spinjo Online Casino Privacy Policy

At Spinjo Online Casino, we are deeply committed to protecting your personal data and ensuring your privacy remains our top priority. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you access our platform, create an account, or engage with our services. By using our website at spinjo.com, you acknowledge and accept the practices described in this document. We encourage you to read this policy carefully before proceeding with your spinjo casino login or any account registration.

1. Who We Are

Spinjo Online Casino is operated by Hollycorn N.V., a company registered and established under the laws of Curaçao, with registration number 144359. Our registered address is Scharlooweg 39, Willemstad, Curaçao. We are licensed and regulated by the Curaçao Gaming Control Board under license number OGL/2023/176/0095. As the data controller responsible for your personal information, we take our legal and ethical obligations seriously. If you have any questions regarding this policy, you may reach us at support@spinjo.com.

2. What Personal Data We Collect

We at SpinjoCasino collect various categories of personal data to provide you with a safe, secure, and enjoyable gaming experience. The information we gather may include the following:

2.1 Registration and Identity Information

• Full name, date of birth, and gender
• Email address, phone number, and residential address
• Username and s0}}_SqzVosMF#(& used for your spinjo login
• Copies of identification documents (passport, national ID, utility bills)
• Payment details including card numbers, e-wallet accounts, and crypto wallet addresses

2.2 Technical and Usage Data

• IP address, browser type, and device information
• Pages visited, session duration, and navigation patterns
• Information collected when you use the spinjo app or our mobile web platform
• Cookies and tracking technologies as described in our Cookie Policy
• Game history, bet amounts, wins, losses, and transaction records

2.3 Financial Data

• Deposit and withdrawal transaction history
• Payment method details associated with your account
• Information required for anti-money laundering (AML) compliance

3. How We Use Your Data

Here at Spinjo Online Casino, we use your personal information for a range of legitimate purposes. We process your data only when we have a lawful basis to do so, including contractual necessity, legal obligation, and our legitimate business interests.

• To create and manage your account and verify your identity
• To process deposits, withdrawals, and refunds in connection with spinjo bonus and promotional offers
• To deliver and personalize your gaming experience across spinjo slots, live casino, and other game categories
• To communicate with you about spinjo casino promotions, spinjo free spins, and spinjo promo code updates
• To fulfill our regulatory obligations including Know Your Customer (KYC) and AML requirements
• To detect, investigate, and prevent fraudulent activity and problem gambling
• To improve our platform, including the spinjo casino mobile app experience
• To respond to customer support inquiries submitted via live chat or email

4. Legal Basis for Processing

Our SpinjoCasino platform processes your personal data based on several legal grounds depending on the activity involved:

• Contractual necessity: We must process your data to fulfill the terms of your account agreement with us
• Legal obligation: We are required by law to collect and retain certain data, including identity verification and transaction records
• Legitimate interests: We may process data to protect our business, prevent fraud, and maintain platform security
• Consent: Where we rely on your consent for marketing communications, you may withdraw it at any time by contacting us

5. Sharing Your Personal Data

We at Spinjo Online Casino do not sell or rent your personal data to third parties. However, we may share your information with trusted partners and service providers under strict confidentiality obligations. These parties may include:

• Payment processors handling deposits and withdrawals via Visa, Mastercard, Skrill, Neteller, MiFinity, MuchBetter, and cryptocurrency networks
• Identity verification and KYC service providers
• Game software providers such as Pragmatic Play, Evolution, Play'n GO, and other partners whose titles appear on our platform
• Regulatory authorities and law enforcement agencies where legally required
• Analytics and technical service providers supporting our SpinjoCasino infrastructure

All third parties we work with are contractually bound to handle your data securely and only for the purposes we specify.

6. Data Retention

Our Spinjo Online Casino team retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. Financial transaction records are typically retained for a minimum of five years to comply with anti-money laundering legislation. Where data is no longer needed for any lawful purpose, we securely delete or anonymize it.

7. Cookies and Tracking Technologies

We at SpinjoCasino use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. Cookies help us remember your preferences, keep you logged in during your session, and measure the effectiveness of our promotional campaigns including spinjo no deposit bonus and spinjo bonus code offers. You may adjust your cookie preferences through your browser settings at any time, although disabling certain cookies may affect the functionality of our website.

8. Your Rights

Depending on your jurisdiction, our Spinjo Online Casino platform acknowledges and respects a range of data subject rights. You may be entitled to:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Ask us to correct inaccurate or incomplete data
• Right to erasure: Request deletion of your data under certain circumstances
• Right to restriction: Ask us to limit how we process your information
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to processing based on our legitimate interests
• Right to withdraw consent: Withdraw consent for marketing at any time without affecting previous processing

To exercise any of these rights, please contact us directly at support@spinjo.com. We will respond to your request within the timeframes required by applicable law.

9. Security Measures

We at Spinjo Online Casino employ industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our technical safeguards include SSL encryption, secure server environments, and access controls limiting who within our organization can view sensitive information. We also conduct regular security assessments to maintain the integrity of our systems, whether you are accessing us via desktop, mobile web, or the spinjo casino mobile app.

10. Children and Minors

Our SpinjoCasino services are strictly intended for adults aged 18 years and older. We do not knowingly collect personal data from minors. If we become aware that we have collected information from an individual under the legal gambling age, we will immediately close the account and delete all associated data. We ask that parents and guardians take responsibility for monitoring their children's online activity.

11. International Data Transfers

As a globally accessible platform operating under Curaçao jurisdiction, Spinjo Online Casino may transfer your personal data to countries outside your region. Whenever we do so, we ensure appropriate safeguards are in place to protect your information, consistent with applicable data protection standards.

12. Updates to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. When we make significant changes, we will notify you via email or a prominent notice on our platform. We encourage you to review this page periodically. Continued use of our services following any updates constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data at our SpinjoCasino platform, please do not hesitate to reach out. Our customer support team is available via live chat on our website or by email at support@spinjo.com. We are committed to addressing your concerns promptly and transparently.